Thank you for choosing windcswordsllc.work to shop! To ensure your order is delivered promptly and safely, please see our shipping terms below. Please read them carefully before purchasing to ensure you understand the relevant shipping policies.
I. Shipping Area
We currently offer worldwide shipping, including international orders outside the United States. We offer different shipping options and costs depending on the destination country.
Domestic Shipping (US): We offer standard, expedited, and next-day delivery services within the United States.
International Shipping: We support shipping to most countries and regions worldwide. Shipping time and costs may vary depending on the country and region.
II. Import/Export Standards and Policies
Import/Export Standards
All international orders must comply with the import/export regulations of the destination country. We ensure that every item meets US export standards and will handle and clear customs as necessary according to the regulations of the destination country.
Customs Duties and Taxes
International orders may involve customs duties, Value Added Tax (VAT), or other import/export taxes and fees, which are borne by the recipient.
The amount of these fees depends on the customs regulations of the destination country. We cannot estimate these fees at checkout; you will need to contact your local customs office for detailed information.
All costs, customs duties, and taxes for international orders are borne by the customer. We recommend that you familiarize yourself with the import regulations of your country before placing an order.
Age Verification: For international orders of restricted items such as pipes, we will comply with the laws and regulations of the destination country and require buyers to provide age verification. Please ensure you meet the legal purchase requirements; otherwise, your order will not be processed.
Customs Declaration: All international orders will have their value declared accurately. If your order is detained by customs, additional fees may apply, or you may need to provide more information to complete customs clearance.
III. Logistics and Shipping Time
Processing Time: Once you submit your order and confirm payment, we will process and ship it within 1-2 business days. Order processing time may be delayed due to factors such as holidays, promotions, and inventory status.
Shipping Time: Domestic shipping typically takes 5-7 business days.
International shipping time is generally longer than domestic shipping; the specific delivery time depends on the destination country and the logistics company you choose. The following are estimated international shipping times: Standard International Shipping: Typically takes 7-14 business days, but may take longer in some areas, especially remote areas.
Expedited International Shipping: Typically takes 3-7 business days and applies to most major countries and regions.
Next-Day International Shipping: Applicable to certain major international cities (e.g., Canada, UK), typically takes 1-2 business days.
Please note that all international shipping times are for reference only. Actual shipping times may be affected by unforeseen factors such as weather, customs clearance, and holidays.
IV. Logistics and Transportation Partners
We partner with multiple international logistics companies to ensure your orders are delivered on time and safely. Our international shipping partners include:
FedEx
UPS
DHL
USPS (limited to certain countries)
After your order is shipped, you will receive an email containing a tracking number and shipping company information. You can use this tracking number to check your order status on the relevant logistics company’s website.
V. Shipping Costs
International Shipping Cost Calculation
International shipping costs are calculated based on the destination country, mode of transport, and the weight and volume of the goods. At checkout, you will see all relevant shipping costs and taxes detailed.
Expedited Shipping Fees
If you choose expedited shipping, the fee will be automatically calculated at checkout. The exact amount will depend on the destination country and the shipping company.
VI. Special Circumstances and Delays
Weather and Force Majeure: Weather, natural disasters, strikes, and other force majeure events may cause shipping delays. We will do our best to cooperate with the logistics company to provide the latest shipping status, but these factors are beyond our control.
Address Issues: Please ensure you provide an accurate and complete delivery address. We cannot be held responsible for delivery delays or losses due to inaccurate or missing addresses. Please carefully check your address information when placing your order to ensure that your international address meets the logistics company’s requirements.
Order Loss: If your international order is lost in transit, we will investigate together with the shipping company and provide a refund or reshipment service depending on the specific circumstances.